Term of Service

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

2. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to:

  • Modify or discontinue products at any time.
  • Correct pricing or typographical errors.
  • Limit quantities available for purchase.
  • Refuse or cancel any order at our discretion.

Product images are for illustration purposes only. Actual products may vary slightly in color or appearance due to screen settings or manufacturing updates.

3. Pricing & Payments

All prices are displayed in the applicable currency selected on our website.

We accept secure payments through trusted payment providers. By placing an order, you confirm that you are authorized to use the payment method provided.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This email acknowledges receipt of your order but does not guarantee acceptance.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Payment issues
  • Violation of these Terms

If your order is canceled after payment has been received, you will receive a full refund.

5. Shipping & Delivery

Shipping times are estimates and may vary depending on your location, carrier delays, customs clearance, or unforeseen circumstances.

Please refer to our Shipping Policy for more information.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy before requesting a return.

7. User Accounts

If you create an account with PETSENTIALS, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Providing accurate account information.
  • Restricting unauthorized access to your account.

You are responsible for all activity that occurs under your account.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Website design
  • Branding

is the property of PETSENTIALS or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to hack or disrupt the website.
  • Upload harmful software or viruses.
  • Violate the rights of other users.
  • Use automated tools to scrape or collect website data without permission.

10. Limitation of Liability

To the fullest extent permitted by law, PETSENTIALS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim related to your purchase will not exceed the amount paid for the applicable product.

11. Disclaimer

Our products are intended for general pet care and use. They are not a substitute for professional veterinary advice, diagnosis, or treatment.

Always consult a licensed veterinarian regarding your pet's health or medical concerns.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page with the revised "Last Updated" date.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where PETSENTIALS operates, without regard to conflict of law principles.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

PETSENTIALS
📧 Email: support@petsentials.com
📞 Phone: +1 (555) 123-4567

Thank you for choosing PETSENTIALS. We appreciate your trust and are committed to providing a secure, enjoyable, and reliable shopping experience for you and your pets. 🐾